In Clio's 2021 Legal Trends Report—the latest in Clio's comprehensive annual reports on the state of the legal industry—they explore how law firms have adapted to the challenging circumstances of the past two years and what forces will shape client services in years to come.
They've analyzed anonymized data from tens of thousands of legal professionals like you to bring together critical insights including:
- Why 79% of consumers expect remote solutions from law firms
- How online payments have set a new standard for client service in legal
- Why firms are prioritizing investments in software over office space