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Working with clients depends on closing new business, so we've shared some insight into the way clients think to help increase your chances of getting hired. Learn how to manage client expectations while growing your practice.
Search engine optimization (SEO) is associated with confusing technical jargon and expensive (and often ineffective) campaigns. Understand the fundamentals of SEO, and avoid falling victim to underperforming agencies that over promise and underdeliver.
Bad billing habits can lead to confused or frustrated clients who may delay or outright refuse to send in their payment. Keep this checklist handy to ensure your bills are as client-friendly as possible.
The most important part of NPS is to convert your detractors and passives into promoters. Through changing and improving your customer experience, you will be able to grow your firm with the promoters you create and encourage.
Get serious about business development and growth by downloading the first 4 chapters of the book The Ambitious
Attorney- Your Guide to Doublingor Even Tripling Your Book of Business by renowned legal coach Steve Fretzin.
LawSites is a blog covering legal technology and innovation. It is written by Robert
Ambrogi, a lawyer and journalist who has been writing and speaking about legal technology, legal
practice and legal ethics for more than two decades.